TERMS AND CONDITIONS

APPLICATION PROCESS

All stallholders wishing to participate must complete a Stall Holder Application Form.
If offered a stall, payment will be debited from your card 60 days prior to the market. If payment is not received by this time, the spot will be offered to another applicant.
Submission of an application does not guarantee a stall. If successful, you will receive an offer email and must confirm your participation with payment.
Proof of insurance and Street Trader registration must be provided no later than 14 days before the event for all business stalls. Failure to do so will result in forfeiting your spot with no refund.

STALLS

Table/space dimensions:
- Indoor Single Site: 2.5m x 2m
- Indoor Double Site: 4m x 2m

Note : Tables and racks not included in the stall fee, can be hired separately
- 6ft tables hire price : $10 per table
- Single clothing rack : $8 per rack

HIRE TERMS & CONDITIONS

I acknowledge that any tables or racks hired for use during the market are my responsibility for the duration of the market trade. I agree to return all hired items in the same condition in which they were provided. I understand that any damage to hired equipment or any equipment accidentally taken home must be reported to the market organisers, and I agree to cover the cost of replacement for any items that are lost, damaged, or returned in an unusable condition.

STALLHOLDER RESPONSIBILITIES

Stallholders must ensure their stall is maintained in the same condition as upon arrival. Any cleaning or repair costs due to negligence will be charged to the stallholder.
Site maps may be adjusted on the day of the event, so flexibility is appreciated.
All products sold must be related to baby and kids

CANCELLATION POLICY

Due to the huge amount of work that goes into running a successful market. Unfortunately, there are no refunds once payment has been made.

Should you be unable to attend a market due to extreme circumstances we may offer a transfer to another date if there is availability.

Cancellations under 4 weeks are non-transferable.

If you choose to transfer your stall to a following date and cannot make the following market you will forfeit your stall fee.

Any stall that is not occupied by 8.15am will be deemed as a No Show and your stallholder fee will be forfeited.

Stallholder Cancellation Policy

It is the sole responsibility of the stallholder to cancel their application directly through ISSIMO MARKETS using the official cancellation process provided. Cancellations made via any other method (including, but not limited to, social media messages, emails, texts, or phone calls) will not be accepted or honoured.

If payment is processed and the stallholder has not submitted a cancellation through ISSIMO MARKETS directly, no refund will be issued under any circumstances.

By submitting an application, the stallholder acknowledges and agrees to this cancellation policy in full.

EARLY DEPARTURE POLICY

By participating in this market/event, all vendors agree to remain set up and open for business for the full duration of the event as specified by the organisers.
Any vendor who chooses to leave the market prior to the official end time, without prior written approval from event organisers, will not be welcomed back to Mini Folks Markets.

All stallholders are expected to remain set up and trading for the entire advertised duration of the market.

Stallholder Commitment to Market Hours

All stallholders are required to remain fully set up and trading for the entire advertised duration of the market. Early departure or pack-down is not permitted unless prior written approval has been granted by market management.

Leaving early negatively affects the market in several key ways:

1. Market Reputation & Appearance

An incomplete or half-empty market gives the impression of poor organization or low attendance, which reflects badly on everyone involved. A vibrant and fully-operating market encourages visitors to stay longer, spend more, and return in the future — benefiting all stallholders.

2. Customer Expectations & Trust

The market is advertised to the public as operating until a specific time. When customers arrive and see stalls missing or packing up, it creates disappointment and damages the credibility of the market. Patrons may not return if they feel misled or that their time isn’t valued.

3. Occupational Health & Safety (OHS) Concerns

Packing up while patrons are still present creates serious safety hazards. Trolleys, vehicles, sharp objects, and heavy equipment pose risks in crowded areas. Accidents during pack-down could lead to injury, liability claims, or even the loss of venue approval.

4. Disruption to Other Stallholders

Early departures disrupt neighboring stalls, create traffic bottlenecks, and break the customer flow. Stallholders who stay until the end may lose potential sales due to an uninviting atmosphere created by others packing up early.

5. Loss of Sales Opportunity

Some of the best sales happen in the final hour when customers make final decisions or return to purchase. Leaving early means missing out on potential revenue, especially from those who arrive late due to work, family, or travel.

6. Contractual Obligation

By applying to trade, stallholders agree to the market's terms, including full attendance. Leaving early may result in warnings, cancellation of future bookings, or being excluded from future markets. We value commitment and consistency.

7. Impact on Future Growth & Funding

A consistently full market helps secure partnerships, sponsorships, council approvals, and promotional support. Gaps and empty stalls during advertised hours can jeopardize the market's ability to grow and receive ongoing backing.

STALL FEES

If fees remain unpaid 14 days before the market, your stall will be withdrawn.
If you arrive after 8:15 am on market day, you will not be permitted to trade and will not receive a refund.
Payment will be debited automatically, and no reminders will be sent.

REFUND POLICY

Should a Mini Folks Market be cancelled due to reasons of emergency, danger, weather conditions, disasters, safety, health concerns, or other reasons that are not in reasonable control of Mini Folks Market organisers, then stallholders will not receive a refund of their stall hire paid but fee's can be transferred to another market.

Terms and Conditions for Equipment Hire – Market Day

1. Booking and Payment

All equipment must be booked and paid for in advance. We will not accept any equipment hire requests on the day of the market.
Bookings are confirmed only once full payment has been received.
Equipment availability is limited and offered on a first-come, first-served basis.

2. Collection and Return

Stallholders must sign in and sign out their hired equipment with a member of the organising team.
Equipment will be available for collection during designated setup times.
All hired items must be returned in the condition they were provided by the end of the market day.

3. Responsibility During Hire

Stallholders are responsible for all equipment from the time of collection to the time of return.
Equipment must be used responsibly and only for its intended purpose.
Stallholders must ensure equipment is not left unattended or exposed to theft or damage.

4. Loss or Damage

Any equipment that is lost, stolen, or damaged while in the stallholder’s care will incur a replacement or repair fee, charged to the stallholder.
Fees are based on the full replacement value or cost of repair, as assessed by the organisers.

5. General Conditions

Equipment must not be altered or modified.
The organisers reserve the right to refuse hire to any stallholder who does not comply with these terms.
The organisers accept no liability for any personal injury or property damage arising from misuse or improper handling of the equipment.

6. Acknowledgment

By booking and paying for equipment hire, stallholders acknowledge that they have read, understood, and agreed to these terms and conditions.

Responsibility for Property

Stallholders are solely responsible for all items, equipment, and belongings brought to the market.
The market organisers do not accept any responsibility or liability for items that are lost, stolen, or left behind after the market has concluded.
It is the responsibility of each stallholder to ensure that all of their property is removed from the site at the end of the event.
Any items left on-site may be disposed of at the discretion of the market organisers, and the stallholder may be charged for any associated removal or disposal costs.
Stallholders are encouraged to double-check their stall area before departure and to ensure that no personal or business items are left behind.

By submitting your application through the ISSIMO Market platform and completing a payment, you agree to the following terms and conditions regarding payments, fees, and refunds.

1. Payment and Billing

When you submit your application to become a stallholder through the ISSIMO Market platform, the site fee will not be automatically deducted at the time of submission. Payment will only be taken automatically once your application has been approved by the event organisers. Upon approval, the required site fee will be automatically deducted from your payment method by ISSIMO Market, the official booking platform for this event.

2. Exceptions

In some specific circumstances, and at our sole discretion, we may consider providing a refund or adjusting the site fee. These exceptions may include, but are not limited to:

Duplicate payments made by mistake
Technical issues preventing the completion of the transaction or access to services

Any request for an exception must be made in writing to our customer support team within [insert number of days] days of the transaction.

3. Disputes and Chargebacks

If you initiate a chargeback or dispute a transaction after payment has been processed by ISSIMO Market, we reserve the right to suspend your application or restrict your access to the event until the matter is resolved. Any chargebacks may also result in a permanent ban from participating as a stallholder in future events.

LICENCES AND PERMITS

Stallholders must ensure compliance with all relevant product, safety, business, and trade legislation.
Food vendors must provide a current copy of insurance, permits, and food certificates when applying.
Failure to submit Street Trader/Food Trader permits 14 days prior to the market will result in forfeiture of your stall.

LOSS AND DAMAGE CLAIMS

Market coordinators are not liable for any damages or injuries related to your products, stall equipment, or actions at the event.
By participating, you agree to indemnify market coordinators and the venue against any claims.

PHOTOGRAPHS AND PROMOTIONAL MATERIAL

The market organisers may take photographs, videos, or other media during the event for promotional and marketing purposes. By participating in the market, you grant permission for your stall and products to be included in such media.

Compliance with Local Laws

Stallholders are required to comply with all applicable local laws, regulations, and ordinances while participating in the market.
Stallholders must ensure that all items for sale are in compliance with the relevant consumer protection laws.

To maintain a safe, enjoyable, and family-friendly environment for all attendees, vendors, and participants, Mini Folks Markets strictly prohibit the sale of the following items:

1. Alcohol

Alcohol is prohibited unless specifically authorized by event organizers, who will ensure that all necessary permits and regulations are in place. Selling alcohol without proper authorization is not allowed and could result in immediate removal from the market.

2. Drugs or Controlled Substances

The sale of illegal drugs, narcotics, or prescription drugs without proper prescriptions is strictly prohibited. This includes substances that are illegal to possess or distribute according to local laws. This also includes drug paraphernalia.

3. Weapons or Firearms

The sale of weapons, including firearms, knives, tasers, pepper spray, and any other weaponry, is strictly prohibited. This ensures a safe environment for all market attendees, especially families and children.

4. Tobacco and Vaping Products

Smoking and vaping products are not permitted for sale at our markets. This includes cigarettes, cigars, e-cigarettes, vape pens, and any related accessories. Smoking-related products can create safety hazards and may negatively impact the atmosphere of the event.

5. Pornographic or Explicit Materials

The sale of adult material, including explicit books, magazines, videos, or other media, is not allowed. We strive to maintain a family-friendly atmosphere where all visitors, including children, can feel comfortable and safe.

6. Counterfeit or Fake Goods

Selling counterfeit or fake products is strictly prohibited. This includes items that are replicas of popular branded products or goods that infringe on trademarks, patents, or intellectual property rights. These items not only violate the law but also mislead consumers.

7. Stolen or Illegally Sourced Products

Description: The sale of stolen or illegally sourced products is prohibited. All vendors must have proof of legal ownership or authorization to sell the items in their booth. Selling such items is illegal and could lead to serious consequences.

8. Hazardous Materials

Any hazardous materials, such as flammable substances, chemicals, toxic items, or other dangerous goods, are not permitted for sale. This includes products that could pose a risk to health, safety, or the environment.

9. Live Animals or Insects

The sale of live animals or insects is prohibited unless specifically authorized by event organizers. This includes pets, exotic animals, and insects. In some cases, specific permits may be required for such sales, but they are generally not allowed to ensure safety and animal welfare.

10. Food or Drink Items

the sale of food or drink is only allowed for vendors who have been pre-approved and hold the necessary permits and licenses. Unauthorized food sales are prohibited to ensure that food safety regulations are adhered to and that appropriate health standards are met.

11. Items that Violate Copyright or Trademark Laws

Items that infringe on copyright or trademark laws are strictly prohibited. This includes unlicensed reproductions of branded merchandise, unauthorized copies of music, movies, books, or artwork. Such sales can result in legal action from the intellectual property owners.

12. Items with Offensive or Discriminatory Content

The sale of items that contain hate speech, racial slurs, or discriminatory messages is prohibited. This includes any materials that promote violence, racism, sexism, or any form of discrimination. We strive to create a respectful and welcoming environment for all.

13. Fireworks or Explosives

The sale of fireworks, firecrackers, or any other explosive materials is prohibited. These items are hazardous and pose a significant safety risk in a public setting. Selling them without the appropriate safety measures is not allowed.

14. Unapproved Promotional Materials

Description: Selling or distributing promotional materials unrelated to the market, such as flyers, pamphlets, or advertisements for non-market businesses or events, is prohibited unless specifically approved by event organizers. This ensures that all promotional efforts are relevant and respectful to the market's atmosphere.

15. Health and Beauty Products

The sale of unregulated health or beauty products, including items that are expired or do not meet required safety or health standards, is prohibited. This includes products like cosmetics, skincare items, and supplements that have not been approved by relevant health authorities or do not meet labeling regulations.

17. Items that are Non-Compliant with Local Health and Safety Regulations

Any items that do not meet local health, safety, or legal standards are prohibited. This includes products that do not adhere to regulatory requirements set by local authorities, such as unsafe toys, unapproved electrical goods, or products that violate food safety standards.

This list is designed to maintain the integrity of our markets and ensure a positive, safe, and family-friendly experience for all. That's Mine Events reserves the right to remove any vendor found selling prohibited items, and violations of these rules may result in being banned from participating in future events.

If you are unsure about whether your items meet our guidelines, please contact us ahead of time for clarification.

Kids Activities Disclaimer – ALL FOR KIDS MARKETS

By attending our market and allowing your child to participate in any of the kids’ activities provided, you acknowledge and agree to the following:

Participation is at your own risk. Mini Folks Marker, its staff, volunteers, stallholders, and associated partners accept no liability for any injury, accident, loss, or damage that may occur as a result of participation in children’s activities or while on the event premises.
Parental/guardian supervision is required at all times. Children must not be left unattended. Parents and guardians are solely responsible for the care, conduct, and supervision of their child(ren) throughout the event.
Activities are designed to be safe and age-appropriate, however, not all activities may be suitable for all children. It is the responsibility of the parent/guardian to determine whether an activity is appropriate for their child’s age, ability, and physical condition.
Health & medical considerations: If your child has any medical conditions, allergies, or special needs, please inform activity facilitators where applicable and take any necessary precautions. Mini Folks Markets cannot be held responsible for any health-related incidents.
Hygiene and sanitation: While we aim to maintain a clean environment, shared materials (e.g. craft tools, face paints, petting animals, play equipment) may carry risks. Parents/guardians are advised to supervise hygiene practices before and after participation.
Photography and media: By entering the market, you consent to the possibility of photos or videos being taken for promotional purposes. If you do not wish your child to be photographed, please inform our staff or photographers on the day.
Behavioural expectations: Mini Folks Market reserves the right to remove or refuse access to any activity to any individual whose behaviour is deemed unsafe, disruptive, or inappropriate.
Weather-related risks: Activities may be impacted by weather conditions. Wet, hot, or windy weather can pose additional hazards, and it is the responsibility of the parent/guardian to ensure their child is dressed appropriately and remains safe.
By attending the event and allowing your child to participate, you waive any right to claim against Mini Folks Markets or any of its affiliates for injury, loss, or damage arising from participation in the market or any associated activities.
We thank you for your cooperation in helping us create a safe, fun, and family-friendly environment.